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Are you a NetSuite expert with a passion for solving complex problems and driving business efficiency? Join our dynamic team as a System Administrator/Developer and play a pivotal role in shaping the digital backbone of our organisation.
About Us
We are an Australian food and beverage equipment market leader with access to the best brands, both domestically and internationally. With over 45 years' experience supplying high-quality products and services to many of Australia's largest and most well-known companies/brands, we are committed to creating a safe work environment where our employees feel connected to our values and objectives, where we respect each other and value diversity of people, culture, and ideas.
* A pivotal role in a dynamic and supportive environment
* Development and training opportunities
* Competitive remuneration aligned with your skills and experience
* Various employee rewards and access to our free well-being program
* Opportunity to work in a highly supportive, energetic, and collaborative team
About the Role
As the System Administrator/Developer, you will be a strategic enabler of our enterprise technology landscape, with a primary focus on managing and optimising our ERP platform integrated with the Field Service Management (FSM) module and APIs. Your role will be pivotal in ensuring seamless system performance, data integrity, and cross-functional collaboration to support business operations and growth.
Key Responsibilities
As one of our go-to NetSuite specialist, you will:
* Proactively identify, troubleshoot, and resolve system issues to ensure seamless ERP performance.
* Provide expert-level support to internal users across departments.
* Implement system enhancements to optimise business operations and data accuracy.
* Resolve data discrepancies between NetSuite and integrated systems (e.g. FSM, APIs).
* Configure and maintain workflows tailored to evolving business needs.
* Leverage SuiteScript and other tools to integrate modules and automate processes.
* Manage third-party integrations and resolve related issues.
* Support reporting needs across teams, from NetSuite to external platforms.
* Collaborate on cross-brand projects and innovation initiatives.
* Liaise with Oracle and other vendors to resolve support issues and explore new features.
What We're Looking For
You'll thrive in this role if you bring:
* Proven experience in NetSuite administration, development, and configuration.
* A background in ERP support roles with strong technical and analytical skills.
* Confidence in training and supporting users of varying skill levels.
* High attention to detail and comfort working with large datasets.
* Excellent communication and stakeholder engagement abilities.
* A collaborative mindset with the ability to work independently.
* Experience managing multiple ERP modules, workflows, and reporting tools.
* A strategic approach to business process analysis and optimisation.
* Resilience under pressure and adaptability in a fast-paced environment.
* Familiarity with Field Service Management (FSM) systems and API integrations.
* Strong modelling skills and knowledge of industry-wide techniques.
Applicant must be authorised to work in Australia. Only successful candidates will be contacted.
If you are ready to make an impact, apply now or reach out to our recruitment team at hr@dunbrae.com.au for a confidential discussion.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology and Analyst
* Industries
Food and Beverage Services
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