It starts here. With Bendigo Bank... and you.
We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.
Your role as a Home Lending Specialist is to deliver an exceptional experience by working with customers to meet their end‐to‐end banking needs.
Whether you're guiding first home buyers create a plan to purchase, or supporting a seasoned investor, you'll play an integral part of helping our customers through the lending journey and driving growth.
In this dynamic and high‐impact role, you'll make your mark by:
* Building a pipeline of lending leads. Keeping track of and nurturing these relationships throughout their buying journey using our CRM.
* Guiding customers through the lending process, giving them peace of mind that we're here to help them achieve their goals.
* Leveraging your credit analysis expertise and understanding of customer needs ensuring positive lending outcomes for all and to future ready your customers for financial success.
* Building strong, relationship‐centric connections with the community, the branch, and Branch Manager to deliver effective lending outcomes for customers.
* Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on‐the‐job training and other learning opportunities.
* Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place... while having some fun along the way!
This is a full‐time, 12 month fixed‐term contract located in Mossman. The roster is 76 hours per fortnight.
What you'll bring to the role
To succeed in this role, you'll consistently deliver exceptional customer service.
* Extensive experience in customer service or sales
* High level of understanding of lending products, policies and regulations
* An ability to build relationships and rapport with customers and colleagues quickly, assess their needs and be able to develop a holistic view of their situation
* Highly developed credit analysis skills
* An understanding of small business offerings
* Consumer lending experience – this is essential
Benefits
You'll also get access to a great range of benefits, including:
* Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
* Our corporate university 'BEN U' to take your learning to the next level.
We're making better, bigger. And we'll get there with you. #J-18808-Ljbffr