Country Care Group (CCG), an established Australian family-owned enterprise, is seeking a motivated and customer-focused individual to join our team as a Retail Assistant in Toowoomba.
CCG, founded in ****, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged.
As the Retail Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals.
A National Police check is required for this position.
Key Responsibilities
Provide excellent customer service and promote sales of products and services.
Offer specialist product knowledge advice to assist customers.
Answer telephone queries and provide assistance to customers.
Undertake debt collection for the store.
Operate Point of Sale systems effectively.
Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions.
Generate invoices and maintain accurate records.
Coordinate delivery schedules and follow-ups.
Process orders and correspondence through the online portal.
Maintain the showroom's layout and cleanliness regularly.
Requirements
Previous experience in a customer service role, preferably in a retail environment.
Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Demonstrated ability to work effectively in a team.
Basic computer literacy, including proficiency in Microsoft Office.
Knowledge of healthcare products or experience in the medical industry is desirable.
Fully Vaccinated against COVID-19.
Membership to Flare HR, giving you access to a range of discounts on national and international brands.
Discounted Health Insurance.
Application Process
Your application will include the following questions:
Do you have customer service experience?
Do you have experience in a sales role?
Which of the following Microsoft Office products are you experienced with?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Retail Sales Assistant?
Do you have experience using point of sale (POS) software?
What's your expected annual base salary?
Which of the following statements best describes your Covid-19 vaccination status?
Full-time / Permanent Part Time Retail Assistant Toowoomba (Reference: RB SELLARS).
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