Overview
Looking for a dynamic role with purpose? Join our Townsville team as a Security Officer and make a real impact every shift.
Role
Security Officers - Townsville Shopping Centre
Looking for a role where no two shifts are the same? Join Trident Services Australia as a Retail Security Officer and help create a safe, welcoming environment for shoppers — while building your career in a supportive, professional team. We're currently hiring casual Security Officers with the opportunity to move into permanent roles.
Responsibilities
* Provide high-quality customer service and front-line support
* Identify and manage potential risks proactively
* Respond to medical and security incidents
* Accurately report and record incidents
* Follow emergency protocols and support emergency services
* Use conflict resolution and de-escalation techniques effectively
Requirements
* Current QLD Security Licence with Crowd Control function
* Valid First Aid & CPR certificates
* Strong communication and interpersonal skills
* A customer-first attitude
* Flexibility to work a rotating 24/7 roster
* High personal integrity and grooming standards
* Experience in regulated environments (desirable)
What we offer
* Full professional uniform provided
* On-site training and ongoing development
* Supportive, inclusive team environment
* Opportunities for long-term, stable employment
Trident Services Australia is a national leader in integrated service delivery, specializing in cleaning and security solutions across retail centers and airports. We are proud to deliver high-quality and client-focused security services at Townsville Shopping Centre.
Trident is an equal opportunity employer and actively encourages applications from Aboriginal and Torres Strait Islander candidates.
Ready to join a respected and professional security team?
Apply now — we'd love to hear from you. Apply For Job
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