Proactive Technical Specialist
This role involves delivering first and second-line technical support to customers, handling on-site visits, troubleshooting, maintenance, and repairs.
Main responsibilities include supporting hardware equipment, software, and networking devices. Additionally, maintaining knowledge of the latest trends and technologies is a priority.
The ideal candidate will have 2+ years of experience in IT support, familiarity with hardware components, and excellent communication skills.
Priorities include working independently, managing multiple tasks simultaneously, and travelling to client sites as needed.