Role Overview
Food and Beverage Supervisor
Deliver exceptional customer service in a fast-paced environment. Foster genuine connections with guests, showcasing passion for products and creating unforgettable moments.
* Develop rapport with guests by sharing knowledge about our offerings
* Engage guests in loyalty programs and product promotions
* Contribute positively to a culture of responsibility, emphasizing safety and compliance standards
Key Responsibilities:
1. Build strong relationships with guests through active listening and personalized interactions
2. Effectively communicate information about products and services to meet guest needs
3. Support the delivery of exceptional customer experiences through efficient communication and collaboration with team members
4. Identify opportunities to enhance guest satisfaction and contribute to continuous improvement initiatives
Requirements:
1. Excellent interpersonal and communication skills, with ability to adapt to diverse situations
2. Proven track record of delivering high-quality results in a fast-paced environment
3. Flexibility to work varied shifts, including evenings and weekends
4. Current RSA certification and commitment to maintaining industry standards
What's In It For You?
Enjoy exclusive discounts at ALH Hotels, pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands. Prioritize your wellbeing with access to free services for physical, mental, and financial health.
Endeavour Group offers endless opportunities for growth and development. Unlock dedicated learning resources to advance your career, grow your ideas, and become the best version of yourself.