Customer Service Professional Opportunity
We are seeking a skilled customer service professional to join our team at our corporate headquarters in Adelaide.
* Process orders and develop product knowledge
* Provide exceptional customer service with trade customers
* Liaise with manufacturing and logistics teams, as well as field trade sales team members
* Undertake administrative duties to assist internal and external sales teams
* Collaborate with team members, other business areas and projects as required
This role offers the opportunity to work in a dynamic environment, providing exceptional customer engagement and service on both telephone and email.
Becoming part of our internal sales team, you will have the chance to grow your skills and expertise in a close-knit and collaborative environment.
This is an excellent opportunity for a passionate and driven individual who wants to make a real difference in their career.
The ideal candidate will possess strong organisational skills, be able to multitask, work under pressure and have a stable track record in phone or face-to-face customer service and/or sales.
You will also need to have a high level of professional drive and motivation, a willingness to enhance the customer experience and a fantastic team player attitude.
Requirements
* Strong organisational skills with the ability to multitask
* Ability to work under pressure with competing priorities and deadlines
* Passionate about creating brand loyalty and customer relationships
* An eye for detail and order entry
* A high level of professional drive and motivation
* A stable track record in phone or face-to-face customer service and/or sales
* A willingness to enhance the customer experience by working with enthusiasm, energy, and pace
* A fantastic team player
Desirable Skills
Experience gained within building products/materials will be an advantage.