About AMAThe AMA Group is Australia's largest network of accident repair facilities, comprising over 120 outlets and over 2,200 employees across Australia and New Zealand.The AMA Group's success is a result of our commitment to providing our clients and work providers with quality and cost-effective repairs, as well as exceptional customer service. Our people are what makes this possible and are therefore our focus. We invest in our people, creating the leaders of today and developing the skills for tomorrow.About Capital S.M.A.R.TWith over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T Repairs is the industry leader in the collision repair industry, specialising in small, medium, and larger repairs. We pride ourselves on providing our employees with safe, supportive, and rewarding working conditions.About the RoleWe have an exciting opportunity for an experienced and qualified Insurance Loss Adjustor to join either our AMA Group Solutions or Capital S.M.A.R.T Repairs team. This is a full-time position responsible for the timely completion of accurate and comprehensive quotes for accident repairs on vehicles.Key Responsibilities:Providing excellent customer service to clients and work providersAccurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company proceduresCompleting quotes as required onsite, off-site, and onlineProcessing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imagingManaging parts for repairs to ensure timely arrival and cost-effectivenessManaging suppliers to ensure additional work is recorded and authorised in a timely mannerAssisting with production management of the centre where requiredEnsuring vehicles are repaired to their pre-accident conditionHanding over completed repairs to customersAbout YouProven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industryProven experience with AudaNet would be highly desirableIbody experience desirable but not necessaryExcellent customer service skills, including building rapport with customers and work providersHighly professional and personableStrong systems experience and competent computer abilitiesExcel experience is an advantage but not necessaryExcellent verbal and written communication skillsAbility to meet strict deadlinesAbility to problem solve with excellent accuracy and attention to detailAble to work effectively and collaboratively with the teamStrong commitment to working in a safe mannerHigh attention to detailReliability, punctuality, and a hardworking attitudeWe are leaders in the repair industry and offer:Team environmentOngoing trainingCareer opportunityLatest tools, equipment, and processesGreat opportunity to earn competitive salaries for competent and efficient tradespeopleJunior-Mid experienced tradesperson: $60-$80kMid-Senior tradesperson: $80k-$100kIf you are hardworking, motivated, and seeking a career with an industry leader, please apply online. All applications will be treated in strictest confidence.
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