Strategic Mortgages is seeking a detail-oriented, high-energy Senior Loan Processor / Loan Writer to join our award-winning team. This isn't just a data-entry role; you will be the engine room of our brokerage. You will take full ownership of the file once the broker has set the strategy, ensuring a seamless journey from initial lodgement through to settlement.
The ideal candidate has a \"client-first\" mentality and an encyclopedic knowledge of lender portals and credit policies.
Key Responsibilities
Application Lodgement: Accurate preparation and submission of loan applications via ApplyOnline or Lendi/BrokerEngine.
Compliance Management: Ensuring all files meet NCCP requirements, including the collection and verification of supporting documents (VOI, payslips, bank statements).
Pipeline Management: assessment process and managing \"more information\" requests (MIRs) to avoid delays.
Liaison: Acting as the primary point of contact for lenders, BDMs, real estate agents, and settlement solicitors.
Client Communication: Providing regular, proactive updates to clients to ensure a 5-star experience during the stressful \"waiting\" period.
Data Integrity: Maintaining an immaculate CRM database to ensure reporting and post-settlement marketing are accurate.
Required Experience & Skills
Direct Experience: Minimum 2+ years in a Loan Support, Loan Writing, or Bank Credit role (specifically within the Australian mortgage industry).
Technical Proficiency: Must be an expert in lodging applications across a wide panel of lenders (Big 4 and Tier 2/3).
Software Skills: Proficiency in BrokerEngine, Mercury, or Salestrekker is highly regarded.
Perth Market Knowledge: Familiarity with the local WA property market and settlement processes.
The \"Nitpicker\" Gene: An obsessive eye for detail—you spot the missing signature or the inconsistent bank statement before the credit assessor does.
Why Join Strategic Mortgages?
Top-Tier Team: Work alongside Perth's highest-performing brokers and learn from the best in the business.
Culture: A collaborative, professional, yet vibrant office environment.
Career Growth: We value ambition. This role can evolve into a Credit Analyst or Associate Broker position for the right person.
Stability: A consistent, high-volume pipeline of work in a secure, growing business.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Loan Writer?
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