Key responsibilities include managing inbound and outbound calls, providing accurate information, and routing calls efficiently.
Greeting and assisting walk-in clients with a friendly and professional demeanor is essential. Collaboration with team members ensures smooth operations.
Administrative tasks, such as keying orders and data entry, are also crucial. Building rapport with the National Sales Team and National Operations Team is vital for success.
The ideal candidate will possess professional phone manner, strong customer service focus, ability to work as part of a team, reliability, enthusiasm, good interpersonal skills, and negotiation skills.
This role offers the opportunity to join a supportive team dedicated to excellence and growth.