Working at the Brisbane Broncos
Whether it’s giving your all at Suncorp Stadium, or going above and beyond in schools, we don’t just play for a club, we play for a community, and a proud one at that. One that every single one of us wears on our sleeves, every single day. We’re much more than a world-class sporting organisation and the biggest sports brand in Australia, we’re a team.
Pride, performance, people and joy are at the heart of everything we do and that’s why things are done differently here, it’s how we inspire and excite. Whatever field of work we’re in, we always leave it all out there.
How you can play a part
The Membership Sales Manager is accountable for driving membership growth and revenue by leading a high-performing sales team focused on acquisition, retention and premium product management.
Championing the development and execution of strategic, data-driven campaigns and personalised member engagement initiatives that not only meet but exceed sales KPIs and retention targets through;
•Lead, coach and develop a high-performing Membership Sales team fostering a strong sales and service culture
•Manage top-tier member portfolios, delivering premium, personalised service and engagement
•Drive acquisition, retention, and upgrade campaigns using data-driven strategies and lead generation
•Monitor KPIs and performance metrics, adjusting tactics to meet targets and improve outcomes
•Oversee onboarding, training, rostering, and performance management to ensure team success
•Ensure exceptional customer service across all channels and interactions
•Represent the Club at match days and events, leading activations and building member relationships
•Collaborate cross-functionally to enhance offers, campaigns, and the overall member experience
A full role profile can be found via broncos.com.au/careers
To be considered
To be considered for this opportunity you will have
•Formal sales training and tertiary qualifications in a related discipline are desired
•Minimum 12 months experience in a sales leadership role with direct reports, demonstrating the ability to meet KPIs and drive revenue growth through effective team management and coaching
•Demonstrated ability to build lasting relationships with customers and external partners delivering effective outcomes through collaboration and trust
•Outstanding verbal and written communication, with a strong background in customer service and the ability to manage challenging situations with empathy and professionalism
•Excellent time management and organisational skills, capable of prioritising tasks, meeting deadlines and maintaining accuracy in a fast paced environment
Note: All applicants must hold a current Driver’s License, Blue Card and/or WWCC to be considered. Please clearly articulate this in your application
Benefits
•Annual performance planning with tailored support for development including on the job training, conferences, workshops, development programs, formal study & volunteering opportunities
•Employee Assistance Program
•Employee Referral Program
•Various club, sponsor and partner benefits
How to Apply
All applications are to be submitted via SEEK before close of business Sunday 20 July 2025
The Brisbane Broncos will never ask you for personal identifying information during the application process. This includes your bank or credit card details, driver’s licence, passport information, marital status or Tax file number. This information should only be provided once you have accepted a genuine job offer. Any advertisement from the Brisbane Broncos that asks for personal information should be considered fraudulent.