Job Opportunity:
The role of Hardware Engineer/On-Site Specialist requires effective collaboration with customer teams to manage on-site hardware assets. This encompasses server, storage, network, and backup systems.
* Retrieve components from site security.
* Install parts, perform part retention/sanitization, and resolve technical issues.
* Collect tag information from replaced parts/systems and provide this data securely.
* Coordinate site replacement part handling, including installation and disposal with site contacts.
* Ensure all hardware is operational or explore all avenues for repair.
The Hardware Engineer/OSE will need to obtain and maintain current Security+ and/or CISSP certification, as well as complete customer-required training for Privileged User access. Experience in Tier 4 Break/Fix work is also essential.
Required Clearance:
An active TS/SCI clearance and polygraph examination are mandatory.