* Supportive team environment with great career pathways
* Monday-Friday, business hours with no weekends
* Banking experience not required, e xcellent training provided
Are you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing great service and support to IMB Customers in relation to their financial needs. This is a permanent part-time position:
Bega – Wednesday 9:00am – 5:15pm
Merimbula – Thursdays 9:00am – 3:30pm and Fridays – 8:45am – 5:15pm
About the role
* Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
* Exploring new opportunities to find the right financial solutions that may improve their position
* Using various technologies, systems and digital platforms
* Cash handling, balancing and administrative duties
* Working with your Branch Manager and team to collectively achieve the goals and objectives
* Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.
About you
* Experience in customer service, in any industry
* Flexible availability from Monday to Friday
* Cash handling experience and an accurate eye for detail
* A learning mindset and ambition to build a career in the banking industry
* An aptitude for technology and proficient in MS Office programs/apps
* Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
* A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
* A genuine desire to help people, work directly with customers as well as work with and support a team
Why IMB?
IMB