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Customer service ambassador

Rockhampton
beBeeReceptionist
Customer Services agent
Posted: 28 August
Offer description

Front Office Receptionist Opportunity

We are seeking a welcoming Front Office Receptionist to be the face of our park, responsible for providing exceptional guest experiences.


About the Role

* Provide high standards of customer service and process guest check-ins and outs.
* Makes reservations, complete day-to-day administrative tasks and coordinates with Housekeeping teams to track accommodation readiness.
* Supplies guests with information about property and local attractions.


Key Skills and Qualifications

* Previous Front Office experience in hospitality required.
* Passion for delivering exceptional guest experiences essential.
* Proficient computer skills and knowledge of RMS or similar system necessary.
* Excellent communication and interpersonal abilities required.
* Able to accurately handle cash transactions.
* Strong organizational skills and attention to detail required.

This is an exciting opportunity to work in a dynamic environment and make a real difference in our guests' experiences.

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