Exciting Opportunity: Practice Administrator for WAOMS - a Leading Oral and Maxillofacial Surgery Practice
About Us
This position is for West Australian Oral and Maxillofacial Surgery (WAOMS), a leading, fast-paced specialist practice in South Perth. Our team is dedicated to providing the highest quality of patient care in a professional and supportive environment. We are restructuring our administrative team to better support our specialists. We are looking for a dedicated and highly organised individual to become a key part of our continued success.
This recruitment process is being managed by Zento Recruitment on behalf of WAOMS.
The Role
This is a fantastic opportunity for an experienced Medical Secretary or Administrator to take on a vital role in our practice. Working under the guidance of our Practice Team Leader, you will be a linchpin of the administrative team, responsible for ensuring the smooth and efficient day-to-day running of the practice.
This role is perfect for someone who thrives in a structured environment, excels at multitasking, and is looking for a long-term career in a highly reputable private practice that values its employees.
Key Duties and Responsibilities:
- Patient and Front Office Management: Managing all aspects of reception, including handling a busy phone system, scheduling appointments, and managing patient inquiries with the highest level of professionalism.
- Surgical Bookings: Coordinating all details for theatre bookings, which includes liaising with referrers, hospitals, anaesthetists, and other surgical team members.
- Financial Communications: Confidently discuss financial matters with patients, process payments, and ensure all billing information is accurate.
- Clinic Preparation: Fully preparing for all consulting sessions, including compiling patient lists, preparing patient files, and ensuring all necessary documentation is ready.
- General Administration: Performing data entry, managing patient records, and ensuring all follow-up actions are completed promptly.
Key Skills and Attributes:
- Proven Experience: You have demonstrated experience working as a Medical Secretary or Administrator, ideally within a busy specialist practice.
- Exceptional Organisation: You are highly organised with impeccable attention to detail (this is critical for the role).
- Team Player: You thrive in a collaborative environment and are committed to supporting your colleagues and the leadership structure.
- Flexibility: This role requires a willingness and ability to work flexible hours, including some early starts (8:00 AM) and late finishes (6:00 PM). We can offer a nine-day fortnight or other adaptable arrangements for the right candidate.
- Resilience: You perform well under pressure and maintain a calm and professional demeanour in a fast-paced setting.
- Communication Excellence: You have well-developed communication skills and are comfortable liaising with patients, doctors, and other medical professionals.
- Initiative and Autonomy: You have the confidence to work autonomously within your defined responsibilities and take the initiative to see tasks through to completion.
- Tech Savvy: You have excellent computer proficiency and are a fast learner with new software.
If you are a brilliant, motivated, and 100% reliable administrator looking to make a significant impact in a leading specialist practice, we would love to hear from you.
đ Practice Administrator / Medical Secretary - WAOMS
đą Zento Recruitment
đ Perth