Job Title:
Guest Service Agent — Warm Check-ins
About the Role:
We are seeking a highly skilled Guest Service Agent to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
This is a full-time opportunity that requires you to deliver exceptional customer service experiences, welcome guests, handle check-ins, and resolve inquiries in a professional and courteous manner.
Key Responsibilities:
* Welcome guests and ensure their stay is comfortable and enjoyable;
* Handle check-ins and check-outs efficiently and accurately;
* Resolve guest inquiries and complaints in a timely and professional manner;
Requirements:
* A background in hospitality or a related field;
* Excellent communication and interpersonal skills;
* The ability to work effectively in a fast-paced environment;
* A proactive approach to problem-solving and conflict resolution;
What We Offer:
* Competitive hourly rates;
* Growth opportunities within the company;