Posted: 4 October
Offer description
Job Role Overview
The Operations Administrator is responsible for assisting the operations team with day-to-day tasks, including administrative functions and office management.
* Reception & Guest Services – Serve as backup support to Receptionist all Reception duties, manage security access, provide hospitality for meetings, coordinate incoming/outgoing mail and couriers, and daily banking
* Administrative & Team Assistance - Deliver day-to-day admin support to broking and operations teams, prepare reports, travel queries, assist with staff onboarding and Health & Safety inductions, and champion new operational systems and processes
* Meeting & Calendar Support – Liaise and organise insurer calendar, manage meeting room bookings, ensure rooms are presentation-ready
* Office & Facilities Management – Oversee office operations, supplies, and equipment; act as the main contact for building management, security providers, and tradespeople; maintain kitchen areas and shared spaces to a high standard
* Events & Coordination – Under direction, organise logistics for team meetings & gatherings, and internal events; book venues, arrange catering, and manage RSVPs to ensure smooth execution
* Health, Safety & Compliance - Act as Fire Warden, manage evacuation procedures, and ensure Health & Safety standards are upheld across the office
* Accounts Payable / Invoice management – Coordinate payment and approval process of supplier invoices
* Ad Hoc Support – Assist the Branch Operations Manager and wider team with projects and initiatives as needed, taking ownership of tasks and ensuring deadlines are met
* Previous experience in an office support or coordinator role
* Strong organisational skills and ability to juggle multiple priorities
* Confident communication and interpersonal skills
* Strong proficiency in Microsoft Office Suite
* A proactive, detail-oriented, and solutions-focused attitude
* Willingness to be office-based five days a week
