Overview
It’s an exciting time to be at TFE Hotels! We are a leading international hotel group headquartered in Sydney, Australia, operating a diverse portfolio of hotel brands across Australia, New Zealand, and Europe. With a focus on creating distinct guest experiences, TFE Hotels blends local know-how with international expertise, from upscale apartment-style stays to full-service lifestyle hotels. TFE Hotels continues to grow its global footprint through strategic expansion and innovative hospitality solutions.
About the role
Are you passionate about Digital Transformation? Do you have knack for rolling out new core systems and guest platforms? Join our team as Project Workstream Coordinator!
This project-based role requires a strong understanding of hotel technology, distribution systems, and revenue platforms, with a hands-on approach to execution, documentation, and stakeholder engagement.
What to expect
- Assist in coordinating the implementation of the IDeaS G3 system across multiple properties
- Support integration efforts with Opera Cloud, SiteMinder multi-property, and Optix platforms
- Track project timelines, deliverables, and dependencies to ensure smooth execution
- Liaise with internal teams and external vendors to gather requirements and resolve issues
- Maintain detailed documentation including configuration records, meeting notes, and SOPs
- Help prepare training materials and coordinate onboarding sessions for property teams
- Prepare and deliver training programs, training materials, guides, SOPs and documentation for IDeaS, SiteMinder and other systems as required
- Monitor progress against milestones and escalate risks or delays as needed
- Contribute to testing, validation, and troubleshooting during system rollout
- Ensure data accuracy and consistency across platforms during migration and setup
- Provide administrative and logistical support to the Global Revenue Officer and other project leads across the Digital Transformation program
About you
- Proven experience in revenue system implementation or hotel technology projects
- Solid working knowledge of Opera Cloud, SiteMinder multi-property, IDeaS G3, and Optix
- Solid project coordination and stakeholder engagement skills
- Ability to translate business requirements into clear documentation and workflows
- Analytical mindset with attention to detail and problem-solving abilities
- Experience in hotel revenue management or distribution is highly desirable
- Excellent communication and documentation skills
This job can be performed from any of our TFE Head Office Locations based in Sydney, Brisbane or Melbourne.
If this sounds like you, apply today!
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