Assistant Park Manager Job
Discovery Parks - Townsville offers a unique opportunity to grow your career in a tropical setting.
We are seeking a results-driven, customer-focused Assistant Park Manager to support daily operations and lead the team in the Park Manager's absence. If you are ready to take on a key leadership role and want to progress with a reputable company, apply now.
About the Role:
* Support the Park Manager in the smooth, safe, and efficient running of the property.
* Take the lead in their absence and drive team performance and guest satisfaction.
* Manage daily park operations, respond to after-hours callouts, and assist with budgeting and revenue tracking.
* Lead and mentor staff across departments and help maintain a high standard of park presentation, safety, and compliance.
Your Responsibilities:
* Guest check-ins, reservations, and account handling.
* Maintaining a high standard of park presentation, safety, and compliance.
* Contributing to local marketing and guest engagement initiatives.
About You:
* A confident all-rounder with great communication skills and a strong service mindset.
* Leadership experience in holiday parks, hospitality, accommodation, or tourism.
* Strong team mentoring and operational coordination skills.
* Familiarity with budget oversight and reporting.
* Experience with RMS or similar reservations systems.
* Great interpersonal skills and a guest-first approach.
* Flexibility for weekend and after-hours shifts.
* A valid driver's licence and willingness to live on site.
Benefits:
* Free on-site accommodation and utilities included.
* Quarterly and annual bonus scheme.
* Career development and progression.
* Support from a professional head office.
* Discounts at locations.
* Service recognition awards and Employee Assistance Program.
Why This Role?
Townsville offers sunshine, beaches, access to Magnetic Island and the reef, and a vibrant local culture. With great schools, healthcare, and community spirit, it's the kind of place where work-life balance comes naturally.
About Our Company:
We acknowledge the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making.
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