Manager Water Service Planning and Optimisation
About the role
Logan City Council is seeking a
Manager Water Service Planning and Optimisation
to lead the planning, prioritisation and scheduling of maintenance and operational activities across Logan Water's asset portfolio. Sitting within the Water Service Delivery branch, this role ensures our water and wastewater assets meet service objectives throughout their life and that maintenance practices are comparable with the best Australian water utilities—efficient, effective, value‑for‑money and customer‑centric.
As the Manager Water Service Planning and Optimisation, you will integrate planning, maintenance and operations to lift planned maintenance volumes, reduce breakdowns and improve whole‑of‑life asset outcomes. You'll use data‑led decision making to set clear strategies, standards and schedules; optimise resources and logistics; and work closely with Operations, Maintenance Delivery, Asset Planning & Performance and Finance to turn insight into measurable performance, cost and service improvements.
Key indicators:
* Lead analysis of asset performance, growth and customer needs to develop long‑term asset strategies that improve whole‑of‑life outcomes and guide maintenance/renewal investment.
* Define and communicate best‑practice asset standards and quality requirements to drive seamless commissioning, completion, handover and acceptance with internal teams and delivery partners.
* Develop and implement Logan Water's maintenance strategy and medium‑term schedules for all asset classes—balancing service, cost and risk to increase planned maintenance and reduce reactive repairs.
* Plan and schedule works to enable effective fatigue management and optimised resource allocation, including after‑hours repair planning that safeguards safety and efficiency.
* Package work types and locations, optimise crews and equipment, and triage reactive work to deliver more planned maintenance while efficiently addressing urgent repairs.
* Build and run governance, processes and a work‑order framework that standardises planning/scheduling and enables transparent prioritisation and rescheduling as risks emerge.
* Provide technical input to annual and multi‑year maintenance budgets, including optimal resource requirements; oversee cost control, monitoring and reporting for the program.
* Coordinate isolation planning, reviews, permitting and operational interfaces to support efficient maintenance delivery and minimise customer and network impacts.
* Embed data capture during maintenance delivery and ensure adherence to technical standards and regulatory obligations across water, wastewater and recycled water assets.
* Lead incident response planning for maintenance: define roles, resourcing and escalation; manage service resilience and disaster management responsibilities.
* Drive continuous improvement and benchmarking; use the Common Information Service and performance data to identify optimisation opportunities and close feedback loops.
* Build collaborative relationships across Logan Water and external stakeholders to enrich strategic decision‑making and enable integrated, end‑to‑end service delivery.
You'll possess
* Extensive experience designing strategies and frameworks for planning and scheduling maintenance of large‑scale water and wastewater networks, including advanced treatment facilities.
* Proven record leading maintenance‑focused business transformation that improves commercial outcomes, service reliability and lifecycle value.
* Strong understanding of environmental, social, legislative and financial frameworks within the Australian water industry.
* Demonstrated ability to deliver best‑practice safety, environmental and regulatory compliance through disciplined planning and quality governance.
* Track record driving innovation, sustainability and continuous improvement in maintenance planning and service delivery.
* Expertise in end‑to‑end logistics management—planning and scheduling people, plant, fleet, equipment and technologies—supported by efficient management systems.
* Commercial acumen to build robust budgets, control costs, optimise resource allocation and report performance with transparency.
* High‑level communication, consultation, negotiation and influencing skills with internal and external stakeholders on matters of strategic importance.
* Collaborative leadership that fosters a high‑performance culture, grows multidisciplinary capability, and embeds a safety‑first, customer‑centric mindset.
Requirements
* Appropriate Engineering degree (or equivalent) and substantial leadership experience at manager level in complex, strategic water industry environments. (Engineers Australia membership and RPEQ registration/eligibility.)
* Undergo Pre-employment Financial Checks
* Mandatory vaccinations: Hepatitis A, Hepatitis B, Tetanus, and Q fever.
Why choose Logan City Council?
We have a friendly, customer-centric culture that values diversity and inclusion, fostering collaborative working relationships across the organisation. Every voice is respected, and we celebrate different perspectives to create an environment where everyone can thrive. Our people share a strong connection to purpose and community, making Logan City Council a truly rewarding place to work.
In addition to being centrally located, Logan City Council has great benefits to help support your professional and personal growth including:
* Salary range:
$174,506 - $187,163 per annum + superannuation
* Generous Leave Benefits
– Save your annual leave for when you want a break + an additional 17.5% leave loading + get leave for preventative medical (like the dentist)
* Work-Life Balance
– Flexible work arrangements
* Flexible Work
* We support work-life balance with flexible working arrangements and the ability to work from home (subject to operational requirements)
* Health & Wellness
* Access to our Logan Leisure Centres discounted membership and Fitness Passport Program for a healthier lifestyle. Look after your health with our Corporate BUPA discount.
* Salary Packaging
– Why not investigate the right vehicle lease for your needs?
* Professional Growth
– Take advantage of ongoing learning and development opportunities.
* Supportive Environment
– Benefit from our Employee Assistance Program for your wellbeing.
* Engage
– Enjoy the benefits of our active social club and engage with colleagues.
The community we serve
The City of Logan is a proud, grassroots community, filled with mavericks, makers, and innovators. Here, neighbourly love is strong; environmental and business values run deep; and culture, heritage and diversity is in our DNA.
Who we are
We're a contemporary local government organization entering an exciting new phase. We're moving forward with purpose and fresh energy, with a focus on delivering exceptional services and value for money – with heart. We care about the community we serve, and we care about each other. When you work with us, we want you to feel valued, and to understand your role and how your work contributes to the bigger picture.
Interested? Apply Now
Press the "Apply" button and follow the prompts
by the closing date: 18 January pm
For more information,