Artarmon NSW
* An attractive salary package for the right candidate
* Exclusive staff discounts on lifestyle and automotive products
* Plenty of growth, training and opportunities
We're offering an exciting leadership opportunity for an experienced Quality Controller / Foreman to join the team at Mercedes-Benz Artarmon.
About the opportunity
This role will be responsible for inspecting work and processes to ensure they meet required quality standards, identifying issues, and supporting continuous improvement to deliver consistent, high-quality outcomes. The successful candidate will undertake the below:
* Oversee the daily operations and technician productivity in the workshop
* Prioritise and allocate repair orders to ensure on-time completion
* Assist with technical problem-solving and guide your team through challenging repairs
* Communicate additional recommended work to the Service Advisor team for customer approval
* Ensure all documentation and repair orders comply with warranty procedures
* Maintain workshop cleanliness, ensure OEM tools and equipment are in top condition, and uphold all safety practices
* Expedite parts orders and eliminate delays in the repair process
* Take special care with repeat repairs, ensuring lasting fixes and avoiding future comebacks
What we're looking for
Success in this role is demonstrated by consistently meeting quality standards, identifying and resolving issues early, and contributing to improved processes and reliable, high-quality outcomes. You will demonstrate:
* A minimum of 5 years' experience in the automotive trade with relevant qualifications
* Previous experience as a Workshop Controller or Foreman is highly desirable
* MVTC (Motor Vehicle Tradesperson Certificate) is essential
* A current driver's licence
* Air Conditioning Licence, ASCIS, or AUVIS licence would be an advantage
* Strong leadership and time management skills
* Ability to mentor apprentices and support team development
* A commitment to WHS practices and a proactive 'Work Safe' approach
* Great communication skills and a strong attention to detail
* A team player who thrives in a structured, process-driven environment
Benefits
This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:
* An attractive salary package for the right candidate
* Factory uniform and access to in-house and manufacturer training
* A supportive, professional environment recognised as "Best in Class"
* Ongoing career development and personal growth opportunities
* Access hundreds of discounts using our exclusive reward platform
* Paid parental leave to support you and your family
Mercedes-Benz North Shore is proud to be servicing Sydney's North Shore for over 60 years. We have showrooms at Mosman and Chatswood, a stand-alone state of the art Service Centre at Artarmon. We are delighted to offer this exciting new opportunity for a super star to join our team.
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