**How will I help?**
As the Team Member Lending Fulfilment Expert you will be a key Member of the Home Ownership Services Team within Group Operations, Property & Commercial you will be joining our Mortgage Operations team. Your role will be to provide exceptional customer service to our customers at all points, within service level timeframes and at the highest standard.
Full-time permanent opportunities, based in either Parramatta or Kogarah.
**What's in it for me?**
You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
**What do I need?**
You will bring with you your previous banking experience and understand the mortgage business. You will have a flexible approach to change and be open to learning.
**As well as this you will have**:
- Exceptional communication skills, both written and oral
- Have strong attention to detail
- Excellent decision-making skills
- Administration experience in mortgage settlements and certifications
**What is it like to work there?**
We aim to provide one big, supportive team of people working to achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
**How do I Apply?**
Start here. Just click on the **APPLY **button.
- The health and wellbeing of our employees is our top priority. We've developed clear standards to ensure our people are confident, secure and healthy whether they're working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.**Do you need reasonable adjustments during the recruitment process?**
At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
📌 Mortgages Settlements Team Member
🏢 St.George
📍 Sydney