About Us:
The Imperial Maitland is a dynamic and thriving hotel committed to providing an exceptional experience for our patrons. With a passion for creating a welcoming and enjoyable atmosphere, we take pride in offering high-quality food, beverages, and entertainment.
About the Role
We are seeking an experienced General Manager / Licensee to lead the day-to-day operations of our venue. This is a hands-on leadership role overseeing bar, bistro, kitchen teams, gaming outlets, and accommodation services. You will drive operational excellence, ensure compliance, and deliver an exceptional customer experience while managing budgets and team performance.
Key Responsibilities
* Achieve weekly and quarterly budget targets across all departments.
* Maintain high audit scores through consistent standards and attention to detail.
* Uphold strict cash-handling procedures and compliance with venue policies.
* Ensure opening/closing procedures and maintenance schedules are followed.
* Manage stock control, ordering, and receiving for cost efficiency.
* Execute operational plans and seasonal strategies to enhance guest experience.
* Provide weekly management reports and monthly venue audit summaries to Head Office, ensuring transparency and compliance.
* Oversee and coordinate venue maintenance and repairs, guaranteeing a safe and well-presented environment.
* Collaborate closely with the kitchen team to maintain quality standards, streamline operations, and deliver an exceptional dining experience.
* Lead recruitment and onboarding to maintain staffing levels during peak periods.
* Organise and oversee weekly entertainment (music, trivia, activations) as directed.
* Maintain clear communication between bar, kitchen, floor staff, and management.
* Collaborate with Marketing on promotions, messaging, and community engagement.
* Monitor customer feedback and implement improvements.
* Foster a positive, respectful, and team-oriented workplace culture.
Qualifications
The ideal candidate will have:
* Previous experience as a Licensee and/or relevant certification.
* Strong experience in a senior management role within hospitality.
* Proven leadership and team management skills.
* Excellent communication and customer service abilities.
* Thorough understanding of food, beverage, and gaming service standards.
* Knowledge of safety, security, and compliance protocols.
* Financial management and cash-handling proficiency.
* Advanced Responsible Conduct of Gaming (RCG) certification.
* Current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certifications.
* Availability to work nights, weekends, and public holidays.
About Hunt Hospitality
Hunt Hospitality is an ever-growing company with grassroots community values and a strong dedication to expertise in hospitality management.
Hunt Hospitality focuses on providing its patrons with traditional Aussie pub values with a twist of today. Work in a fast-paced environment with a team that prioritises community and focuses on growth. The successful candidate will have a desire for professional growth, a dedication to quality food, beverage and be ready to drive our team towards further success.
Please apply via seek, however if you have any questions regarding the role, please contact