Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster consisting of 30.5 hours per week; Monday: 9am-4pm Tuesday: 9.15am-4pm Wednesday: 9.15am-4pm Thursday: 9.15am-4pm Friday: 9am-4pm Please note that whilst this roles is based in the Taree branch, there may be the need to relieve in the Gloucester & Forster branch. Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology. See yourself in our team As the Customer Banking Specialist Relief in our Taree Branches, you'll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice Support customers with enquiries, maintenance on accounts and process applications for credit products Complete Financial Health Checks to assess customers' financial needs and identify any changes Provide options for the customer through education & demonstration of our in-branch technology and digital banking options Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture We're interested in hearing from people who have Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality Excellent communication skills & the ability to articulate financial terms in a clear way The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers If this role matches your experience and career goals, apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank. At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.