Customer Service Representative
We are seeking a skilled customer service representative to join our dynamic team. As a key member, you will be responsible for storing and managing customer orders, loading and unloading deliveries, and maintaining a clean and organized parts department.
The Opportunity
* Picking and packing customer orders with precision and care.
* Loading and unloading deliveries in a timely manner.
* Performing general warehouse duties with efficiency.
* Liaising with customers to assess their needs and recommend products.
* Providing expert advice on product specifications.
* Sourcing and ordering products as needed.
About You
* Previous experience in a similar role is an advantage.
* Excellent communication and problem-solving skills are essential.
* You enjoy working in a fast-paced environment and identifying solutions for customers.
* You are eager to contribute to a dynamic team and deliver exceptional service.
Awareness of Part Specifications: Providing accurate information about our products to customers.
Warehouse Operations: Managing the receipt, storage, and dispatch of goods.
Communication Skills: Responding to customer inquiries and resolving issues.
Problem-Solving: Identifying and resolving stock discrepancies and customer complaints.