Assistant Chocolate Cafe Manager
We are seeking a highly motivated and experienced Assistant Chocolate Cafe Manager to join our team.
About the Role:
* Assist the Chocolate Café Manager in executing daily operations, store cleanliness, and presentation.
* Plan and execute store operations, including rosters and marketing promotions.
* Lead by example and drive Team Members to deliver memorable guest service and experiences.
* Manage people-related tasks, training, and development, coaching, and feedback.
* Work with the Chocolate Café Manager to achieve set sales budgets and manage labour spend, stock levels, and other controllable expenses.
* Build morale and team spirit by fostering a work environment that encourages team member input.
* Ensure all Max Brenner standards are upheld at all times.
* Prepare and serve drinks, desserts, and other menu items to the highest standard.
* Complete in-house training to stay up-to-date.
About You:
* Previous management experience of minimum 1-2 years is essential.
* Previous hospitality or retail experience is also essential.
* Exceptional customer service skills and ability to lead and communicate effectively.
* Energetic, positive attitude, and passion for creating memorable experiences.
* Ability to work collaboratively as part of a team.
Benefits:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.