Posted: 6 December
Offer description
Job Title:
Technical Support Officer
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About the Role:
This is a 12 month fixed term, full-time position commencing early January with possible extension and/or permanency. Shenton College is one of Australia's leading co-educational schools with a population of approximately **** students and 300 staff.
The College's strength is in its commitment to develop the 'whole child' and empower them to be confident and independent learners, so that they can be purposeful contributors to the greater community, develop their dreams and achieve their goals.
The College has a proud culture of excellence, and our success is built on the skills of an outstanding staff, both teaching and non-teaching.
Key Responsibilities:
The Technical Support Officer will be responsible for providing high level everyday frontline support of both our students and staff. This includes liaising effectively with staff at all levels, developing innovative solutions to information technology problems, installing and maintaining network systems incorporating the Internet and Electronic Mail, and developing effective administrative practices.
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Requirements:
To be successful in this role, you will need to possess excellent verbal, written and interpersonal communication skills. You should also have conceptual and analytical skills, organisational skills, and the ability to work independently with limited supervision.
Although previous experience with the Department of Education's Standard Operating Environment (SOE) will be well regarded, it is not essential, and we encourage applicants with diverse technology backgrounds to apply.
You should have previous experience with both Mac and Windows operating systems, associated desktop applications and hardware. It would be desirable if you also have some previous experience with Cisco-based networking infrastructure, audio-visual equipment, printers and other peripheral hardware.
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Benefits:
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
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How to Apply:
Please complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager. Your application should include a CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position, and a two (2) page statement addressing the selection criteria as outlined in the attached JDF.
