Overview
Time Appointments are delighted to be working on behalf of a market-leading organisation, in their search for aconfident and people-focused Credit Controller to join their busy Finance department.
Youll play a pivotal role in managing the company's debtor process, ensuring that outstanding debts are recovered in a timely and professional manner. You will play a vital role in maintaining positive cash flow while preserving strong customer relationships working closely with Sales managers and other key stakeholders in the business.
Responsibilities
* Update all customer accounts daily ensuring payments are allocated, and any invoice queries are flagged in a timely manner.
* Follow up rigorously with customers on any unallocated payments or invoices in query and tracking feedback.
* Work with our Sales department to track, report and resolve invoices in query, including measuring KPIs.
* Contact customers to chase overdue debts, placing accounts on hold as required (for the Southern division of the business).
* Monitor customer credit limits, obtaining information for credit limit reviews when required from customers, conducting credit checks (for the Southern division of the business).
* Liaise with our Sales Office where accounts are on hold approving or rejecting orders as required (for the Southern division of the business).
* Generate all monthly customer statements ensuring distribution each month to customers electronically.
* Produce routine debtor reporting to key stakeholders, ensuring accuracy and clarity of information.
* Attend quarterly meetings with regional Sales Managers together with the Finance Manager, discussing any collection concerns.
* Creation of new customers in our ERP/CRM systems following company procedures.
* Providing cover for new customer onboarding process as required.
* Other ad-hoc department tasks as required, including holiday cover for other Finance team members.
Skills & Experience Required
* Accounting/Finance background
* Previous experience in a business-to-business credit control role minimum of 2 years.
* Accuracy and strong attention to detail
* Excellent numeracy and literacy
* Problem solving ability, willingness to adapt and find solutions.
* Excellent communication skills, both written and verbal
* Proven experience of working to deadlines
* Ability to work within a fast-paced environment, multi-task and prioritise workload
* Proven level of Computer literacy - Microsoft Excel particularly
* Motivated, driven and dedication to deliver and maintain high standards of service
Benefits
* Industry-leading training and development
* Competitive salary and benefits package
* Investors in People Platinum & Wellbeing Gold-accredited employer
* Supportive, friendly team culture
* Genuine opportunities for career growth and internal promotion
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