Automotive Parts Interpreter - Repco Osborne Park - Full Time
Assist our DIY & trade customers with technical product support and impart your knowledge. Lead trade sales; build the credibility of the store.
Repco
is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia & New Zealand. Our brand stands for quality, expertise and knowledge & our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive and we are passionately focused on safety, results and continuous improvement. Repco is a division of GPC Asia Pacific.
Employee Benefits
Attractive discounts across all GPC AP businesses'
Employee reward & recognition programs
Work-life balance
Ongoing training and career development
A safe and inclusive team environment
Employee Assistance Program
Parental leave top-up allowance
About the role
Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge
Build effective customer relationships
Use up-to-date product information & knowledge to problem-solve, and maximise sales
Are committed to providing genuine service, creating lasting impressions and moments that matter for customers
Enjoy working in a busy phone-based customer service role
Are safety aware, constantly striving to provide the safest work environment for themselves, teammates & customers
The successful applicant will
Have a safety mindset & always strive to provide the safest work environment
Demonstrate automotive parts or mechanical experience
Be a passionate customer service expert with some sales experience
Be comfortable sharing knowledge; ability to communicate in a technical and non-technical manner
Be a natural problem solver who is solutions focused
Experienced using computers / computer programs
Be a proactive and driven team player, who can also work independently
Have a flexible availability and hold a valid driver's licence (manual preferred)
Be available to work agreed schedule, but also have flexibility to work other days if requested
Note, this role will require lifting, bending, climbing & safe driving.
Send your CV to our Careers Team by clicking APPLY
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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