Position: Permanent Part Time Contract – 9 day fortnight
Location: Garramilla (Darwin) NT 0800
Salary: $81,169 + super + NFP salary packaging benefits
Key Responsibilities
* Provide intake, screening, and structured mental health assessments for expectant and new parents via the national helpline.
* Deliver triage and navigation support, connecting families with appropriate local services and maintaining engagement until handover is complete.
* Offer early intervention and prevention support to parents experiencing or at risk of perinatal mental illness, including those affected by trauma or loss.
* Conduct proactive follow‐up to ensure families are progressing safely and receiving the required level of care.
* Build and maintain strong relationships with health professionals, hospitals, and community services to support effective referral pathways.
* Maintain accurate records, case notes, and data within systems in line with service and compliance requirements.
* Participate in outreach activities, including regular on‐site engagement at local hospitals and collaboration with multidisciplinary teams.
Qualifications
* Qualifications in nursing, midwifery, social work, psychology, or a related field, with a minimum of three years' relevant experience.
* Demonstrated experience or strong understanding of perinatal and infant mental health, including pregnancy, birth, and post‐natal challenges.
* Ability to conduct mental health assessments, risk identification, and apply appropriate escalation pathways.
* Strong knowledge of child development, parenting, and trauma‐informed care approaches.
* In‐depth understanding of how social factors affect the health and well‐being of infants, children, and families.
* Proven ability to work independently, particularly in a phone‐based service environment supporting highly distressed clients.
* Well‐developed communication and interpersonal skills, with the ability to engage sensitively with families and collaborate across multidisciplinary teams.
* Established knowledge of, or ability to quickly build, local service networks and referral pathways within the Northern Territory.
* First Aid certificate is desired but not required.
* Full driver licence with no restrictions.
* Before starting work, completion of a national police history check, qualifications and referee checks, and a clearance to work with children/vulnerable people.
Benefits
* Not‐for‐profit salary packaging, reducing your tax.
* Free external, confidential counselling and access to chaplaincy support.
* Volunteering opportunities.
* Opportunity to purchase additional annual leave.
* Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.
Equal Employment Opportunity
We actively support and encourage people of all backgrounds, gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to apply. We are committed to creating a diverse and inclusive working environment and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Applicants who identify as Aboriginal or Torres Strait Islander are especially encouraged to apply.
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