Job Overview
The Associate Service Technician position is a vital role in the Data Centre Operations teams. This role contributes to the continuity and efficiency of our operations, encompassing customer support, maintenance, and monitoring activities.
This key role is part of CDC's career pathways initiative with investment in learning and development opportunities.
Responsibilities:
* Support and engage with customers, service technicians, and contractors undertaking support activities and overseeing maintenance works.
* Monitor critical infrastructure to ensure continuity of services and no disruption to client or business operations.
* Utilize electronic monitoring systems to proactively oversee and monitor site conditions.
* Respond to customer requests and critical events swiftly.
* Ensure personnel are performing activities safely and in accordance with processes and procedures.
* Provide timely reporting of events and support restoration to normal operations.
Requirements:
* Australian Citizenship and ability to obtain and maintain NV1 Security Clearance.