At Bendigo Health, we are seeking a talented individual to fill the role of Receptionist/Clerk. This position offers an exciting opportunity to be part of a dynamic team and contribute to delivering high-quality patient care.
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Job Description
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The successful candidate will be responsible for providing exceptional customer service, handling inquiries, and ensuring that patient information is accurately processed and recorded. They will also be required to perform various administrative tasks, including data entry, batching, and updating databases.
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Key Responsibilities:
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* Reception and registration of patients, making bookings, and performing all other clerical duties as required.
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* Processing referrals in line with Specialist Clinics access policy.
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* MBS clinic billing and batching (assist with billing process from invoicing, through to allocation).
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* Ability to use PRODA and Medilink.
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* Ensure that patient and visitor inquiries are handled promptly and efficiently using exceptional customer service.
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Requirements
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To be successful in this role, you will need to possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will also require basic computer skills and experience working with medical software systems.
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Benefits
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We offer a range of benefits, including flexible working arrangements, salary packaging, financial relocation support, reimbursements for pre-employment checks, staff health and wellbeing programs, access to recommended immunisations, and a smoke-free environment.
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About Us
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Bendigo Health is a leading provider of healthcare services in regional Victoria, with a strong commitment to delivering high-quality care to our community. We are dedicated to providing a supportive and inclusive work environment that encourages staff to grow and develop their skills.
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Contact Information
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Please note that all applications must be submitted online through our website. If you have any questions or concerns, please do not hesitate to contact us.
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