Are you looking for a challenging role in a high-impact digital transformation initiative? We are seeking an experienced Communications Officer to support the Electronic Rostering Program. In this position, you will have the opportunity to develop and deliver engaging communication materials, coordinate stakeholder engagement events, and contribute to positive change experiences for geographically dispersed stakeholders and end users.
Key Responsibilities
* Develop and deliver high-quality communication materials for diverse audiences and channels (intranet, video, presentations, newsletters, posters, fact sheets).
* Coordinate and deliver stakeholder engagement events and activities.
* Collaborate with subject matter experts to create change communication messages and collateral.
* Prepare and manage issue management communications.
* Maintain and update the program communication schedule, review and approval processes.
* Track, analyse, and report on communication effectiveness.
* Support people through transition and post go-live services.
* Coach team members in stakeholder engagement and change resistance.
* Provide timely feedback and advice on risks and barriers to successful change.
* Maintain communication tracking, Q&A, and reporting registers.
Essential Skills and Qualifications
* Minimum 2 years' hands-on experience in communications on fast-paced projects across geographically dispersed locations.
* High-level design and development skills using intranet sites, Microsoft 365 Office Suite, SharePoint, Adobe Pro, Illustrator, and other IT tools.
* Proven ability to develop and deliver quality communication materials for various stakeholder audiences and channels.
* Experience with stakeholder engagement methodologies and building collaborative relationships.
* Knowledge and experience in managing change resistance and coaching leaders for positive communications.
* Proven ability to manage communication schedules, tracking registers, and reporting on effectiveness.
Desirable Skills and Qualifications
* Experience working on fast-paced projects.
* Qualifications in Journalism or Communications.
We value diversity and welcome applications from individuals who bring different perspectives and ideas. If you require any adjustments to the recruitment process, please contact us.