Job Title: Retail Sales Assistant
We are seeking a motivated and customer-focused individual to join our retail team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a passion for delivering exceptional customer service.
About the Role
* You will be responsible for providing a positive shopping experience for new and expectant parents, offering personalized assistance and product recommendations.
* Guide customers through product features and benefits, ensuring they make informed choices.
* Maintain accurate stock levels and ensure the store is well-presented and organized.
About You
You should be a proactive and approachable individual who thrives in a dynamic retail environment. A genuine passion for helping others and delivering exceptional customer service is essential.
Key Skills and Requirements
* Prior Customer Service Experience
* Ability to work in a fast-paced environment
* High standards in customer service and store presentation
* Proficient in calming irate customers and resolving issues with empathy and professionalism
Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.