Delivery and Engagement Officer - Affirmative Measure, Aboriginal and Torres Strait Islander
Join to apply for the Delivery and Engagement Officer - Affirmative Measure, Aboriginal and Torres Strait Islander role at Department of Employment and Workplace Relations
Delivery and Engagement Officer - Affirmative Measure, Aboriginal and Torres Strait Islander
17 hours ago Be among the first 25 applicants
Join to apply for the Delivery and Engagement Officer - Affirmative Measure, Aboriginal and Torres Strait Islander role at Department of Employment and Workplace Relations
1. Bendigo, VIC; Brisbane, QLD; Melbourne, VIC; Newcastle, NSW; Perth, WA; Sydney, NSW; Townsville, QLD
2. $90,580 - $96,839
* APS Level 5
* Bendigo, VIC; Brisbane, QLD; Melbourne, VIC; Newcastle, NSW; Perth, WA; Sydney, NSW; Townsville, QLD
* $90,580 - $96,839
About The Department Of Employment And Workplace Relations
We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.
We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.
With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.
It is our ambition to do things differently, to create the 'department of great jobs'– where our people reflect our purpose.
The Role
The Workforce Australia Provider Support Division is responsible for the frontline delivery of Australian Government-funded skills and employment programs, as well as place-based strategies that help ensure employers have access to skilled workers. The Division works closely with our department's policy and program areas and uses its unique position within each state and territory to gather intelligence that informs strategic, evidence-based responses to labour market needs and to advance government priorities.
The Division has strong relationships with training and employment services providers, employers, and industry associations as well as strategic relationships with other Commonwealth, State/Territory, and local government agencies.
Our providers deliver a suite of programs to help parents, young people, Indigenous Australians, and people from Culturally and Linguistically Diverse (CALD) backgrounds to overcome barriers to gain employment.
To be successful in the role, candidates should be highly motivated and demonstrate leadership and commitment to achieving quality outcomes. Successful candidates will work collaboratively with interstate colleagues, National office, and cross-agencies, including State Government.
We welcome government and non-government industry related candidates, and newcomers, who can learn quickly and contribute positively to our State Office culture that values initiative, inclusivity, and flexibility. Our positions are location/office-based to enable engagement with our local stakeholders.
Duties And Responsibilities
Responsibilities of the APS5 Level may include:
* Review how employment service providers are performing, draw evidence-based conclusions, and offer honest, unbiased advice to support quality service monitoring.
* Collect information from various sources, use your experience to identify what matters, and communicate insights clearly and confidently.
* Build strong relationships with team members and stakeholders. Respect and leverage the expertise of others to support departmental goals, including regional projects.
* Understand broader factors that affect team objectives. Track progress, manage priorities, and find innovative ways to improve outcomes and solve problems.
* Work well with others, value diverse perspectives, share knowledge, and keep the team informed. Offer support when needed.
* Record and share local labour market insights. Connect day-to-day tasks with the department's mission and contribute ideas to policy and program development.
* Investigate complex issues in service delivery and provider operations. Seek feedback and escalate matters when necessary.
* Support branch activities and demonstrate behaviours that promote a positive and inclusive work environment.
* Some domestic travel, which may include overnight trips.
Qualifications and Education
* Year 12 or equivalent and /or Relevant experience in program delivery or stakeholder engagement.
* Proficiency in Microsoft programs.
* A driver's licence is essential.
How to Apply
Applications are to be submitted using the department's eRecruit (online recruitment) system. Please include the following in your application:
Candidates are required to provide a written response to a maximum of 500 words, outlining an example where you have:
* managed shifting priorities, how did you identify which task took priority and how did you manage your workload to ensure all tasking was met
* interpreted program guidelines, and contractual frameworks, describe the situation, your application and the outcome.
Try not to duplicate information that can already be found in your resume but do highlight any specific examples or achievements that will demonstrate your ability to perform the role.
Please attach a concise resume (2 pages) to your application which clearly outlines your work experience, educational qualifications, and relevant skills. In the application form you will need to provide the details of two referees who can attest and validate your credentials and suitability for the role.
The
In the eRecruit (the department's online recruitment system) you will also need to:
* upload a Curriculum Vitae
* provide contact details for 2 Referees.
Eligibility
These positions are only open to Aboriginal and Torres Strait Islander peoples. This is consistent with Section 31 of the Australian Public Service Commissioner's Directions 2022. The filling of this employment opportunity constitutes a special measure under subsection 8(1) of the Racial Discrimination Act 1975.
Confirmation of Heritage
Candidates who are applying under Affirmative Measures must have their Aboriginal and/or Torres Strait Islander heritage confirmed.
A Confirmation Must Stipulate That a Person
* is of Aboriginal and/or Torres Strait Islander descent; and
* identifies as an Aboriginal and/or Torres Strait Islander person; and
* is accepted as such by the community in which they live or formerly lived.
Suitable evidence of Aboriginal or Torres Strait Islander heritage may include:
* a letter signed by the Chairperson of an incorporated Indigenous organisation confirming that the applicant is recognised as an Aboriginal and/or Torres Strait Islander person, or
* a confirmation of Aboriginal and/or Torres Strait Islander descent document executed by an Indigenous organisation.
If the above documents are not available, the department may accept a signed letter without a common seal a statutory declaration from the candidate and a Community Elder.
The department has an Indigenous Liaison Officer (ILO) who is available to support you throughout the recruitment process. To speak to our ILO please email diversity@dewr.gov.au.
Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.
Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.
Please refer to the Job Information Pack for more information about the role.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Government Administration
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