Job Description
As a Store Operations Manager, you will play a pivotal role in driving business success and customer satisfaction. Your leadership skills will be instrumental in building, leading, and driving a high-performing team to achieve key performance indicators.
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Responsibilities include:
* Reinforcing a customer-centric approach by providing exceptional people experiences.
* Leading the store team to deliver on sales, audit & compliance, visual merchandising, wages, and safety objectives.
* Contribute to all aspects of store operations, including managing stock movement to reduce shrinkage and optimize sales.
* Analyzing and interpreting store sales conversion and customer engagement measures.
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Key Skills and Qualifications:
* Experience in a customer-service based management role in a fast-paced retail or hospitality environment.
* Demonstrated ability to drive sales and operations to meet targets and metrics.
* Strong communication and team management skills.
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Benefits:
* 40% team member discount for employees, friends, and family.
* Discounts on products and memberships from industry leaders.
* Access to an Employee Assistance Program.
* A monthly day off (4-day week once a month).
* Bonuses based on sales and customer service levels.