ACCOUNTS & ADMINISTRATION OFFICER – ALL-ROUNDER ROLE IN MEDICAL DEVICE INDUSTRY
Who We AreSouthern Implants Australia is a leading manufacturer and distributor of medical devices worldwide, with a strong focus on dental implants. Supplying clinics, specialists, and hospitals with specialised implant products, we pride ourselves on service, innovation, and integrity.
We are now seeking an experienced and adaptable Accounts & Administration Officer to join our friendly, modern office in Joondalup. This is a hands-on, varied role where no two days are the same, perfect for someone who enjoys both numbers and people.
About the RoleIn this diverse position, you will be responsible for a mix of accounts receivable, accounts payable, and administrative duties. You will work closely with customers, sales representatives, and internal teams to keep financial processes accurate and efficient while maintaining a high level of service.
Please note that this role will initially start as a six (6) month contract.
Key Responsibilities
* Monitor accounts receivable ledger to identify outstanding debtors and prepare regular reports on aging accounts and collection progress.
* Contact customers via phone, email, and mail to follow up on overdue payments, negotiating payment plans or settlements in line with company guidelines and manager approval.
* Process and allocate customer payments (including bank deposits, Stripe payments, and telephonic transactions) accurately and promptly.
* Generate and send invoices, credit notes, account statements, and payment reminders as required.
* Maintain accurate, up-to-date records of collection activities and customer interactions, investigating and resolving billing discrepancies and disputes.
* Perform customer credit checks when setting up new accounts and ensure accurate account creation.
* Collaborate with internal departments such as sales and customer service to resolve account issues.
* Capture and process purchase invoices, reconcile major vendor accounts, and process staff expense claims.
* Assist accounts receivable colleagues with payment collections as required.
* Action shared email inboxes daily, ensuring prompt and professional communication.
* Prepare finance-related reports, and provide general administrative support to the finance team.
What You'll Bring
* Experience in accounts receivable, accounts payable, or general accounting.
* Strong attention to detail and accuracy in data entry, reconciliations, and reporting.
* Excellent verbal and written communication skills with confidence making and receiving calls daily.
* Proficiency in Microsoft Excel; experience with Odoo ERP is highly regarded (or ability to learn quickly).
* Sound problem-solving skills and the ability to work independently while being a supportive team player.
What We Offer
* Competitive base salary
* Free onsite parking.
* Comprehensive training to deepen your knowledge of our products and industry.
* A collaborative and supportive workplace where your contribution is valued.
* Opportunities for career growth in a fast-paced and innovative company.
This is a fully onsite role, working from our Joondalup office as part of our close-knit team.
Apply NowIf you're a proactive and versatile accounts all-rounder who thrives in a varied role, we'd love to hear from you.