Generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
Responsibilities & Duties :
* Cold call people using a given phone directory to sell products
* Answer incoming calls from prospective customers
* Use scripts to provide information about product’s features, prices etc. and present their
* Ask pertinent questions to understand the customer’s requirements
* Persuade the customer to buy by demonstrating how merchandise or services meet their needs
* Record the customer’s personal information accurately in a computer system
* Deal with complaints or doubts to safeguard the company’s reputation
* Go the “extra mile” to meet sales quota and facilitate future sales
* Keep records of calls and sales and record useful information
Skills / Attributes required :
* Proven experience as telemarketer or similar sales / customer service role
* Proven track record of successfully meeting sales quotas preferably over the phone
* Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
* Excellent communication and presentation skills
* Skilled in negotiation and dealing with complaints
* Persistent and results-oriented
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