Marketing Operations & Governance Senior SpecialistJoin to apply for the Marketing Operations & Governance Senior Specialist role at Suncorp GroupLocation: Sydney, Melbourne, or Brisbane12-Month Fixed Term ContractOverviewAre you a strategic thinker with a passion for marketing operations, governance, and compliance?
We're looking for a Marketing Operations & Governance Senior Specialist to join our Brand & Customer Experience (B&CX;) team on a 12-month fixed term contract, based in Sydney, Melbourne, or Brisbane.Key ResponsibilitiesPartner with the Operational Lead to deliver uplift initiatives and manage risk and compliance activities.Provide strategic support in operational risk and governance across marketing platforms.Ensure compliance with enterprise risk frameworks and regulatory obligations.Oversee operational risk reporting, control hygiene, and audit readiness.Liaise with Risk, Compliance, and Audit teams to resolve incidents and control gaps.Drive continuous improvement in operational processes using data insights.Develop and implement governance frameworks for platform usage and vendor engagement.Support planning and prioritisation of operational initiatives aligned with strategic goals.Who You'll Work WithInternal: Brand & Customer Experience, Legal, Risk & Compliance, Technology Data, Product/Pricing, Sales & Service, Digital (eCommerce), Customer & Market InsightsExternal: Technology vendors, Creative agencies, Media agenciesAbout YouBachelor of Marketing or related discipline (Mandatory)5+ years in a marketing teamExperience delivering campaigns across digital, 1:1, and traditional channelsAgency experience or briefing creative/media agenciesMarketing campaign production process knowledgeOperational systems/process improvementSupplier/vendor managementMarketing effectiveness and efficiency deliveryRegulated environment experienceExposure to marketing operations or digital transformationAudit or assurance background (highly desirable)Skills & CapabilitiesProduct Ownership or Project ManagementCritical thinking and problem solvingStrong understanding of marketing's role in revenue generationOperational risk and governance frameworks expertiseStakeholder mapping and process designCX experience (desirable)What We Can Offer YouDiscounts and offers on a range of insurance productsA range of adaptable working and leave optionsInvest in your brighter future with ongoing study support and career development programs.Give back to our communities with payroll giving, donation matching and paid volunteer leave.Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.Employee benefits | Suncorp GroupAt Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.Seniority levelNot ApplicableEmployment typeFull-timeJob functionMarketing and SalesIndustries: Financial Services and InsuranceNote: This refined description focuses on the core responsibilities, qualifications, and offering details of the role, removing extraneous boilerplate and duplicate listings.
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đ Marketing Operations & Governance Senior Specialist
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