**About our Organisation**
**Stegbar** has been manufacturing doors, windows, shower screens and wardrobes in Australia for 75 years and has built a strong reputation for high-quality products that enhance the environments in which we live. With the safety and development of our people our key priority, our work environments provide a supporting, professional, welcoming environment for employees to develop to their full potential.
**About our Opportunity**
As a Logistics Officer and valued team member of our **Stegbar Showerscreens Rowville** branch, you will act as the liaison point between customers and Installers in the field to enable jobs to be scheduled in a timely and efficient manner.
You will actively be a part of our professional and dynamic team providing an exceptional level of service to our internal and external customers by responding to enquiries, confirming installation bookings, troubleshooting solutions to improve the customer experience and to meet the requirements of the customer. This is a fast-paced team environment which will allow you to showcase your planning, organisation, customer service and administration skills.
In addition, you'll:
- schedule and allocate installation jobs to installers
- confirm installation dates via phone with customers
- work in partnership with customers, installers and internal personnel for any order related matters, providing support in resolving any issues as they arise
- perform general administration
**About You**
We're looking for an agile team player who has the desire to contribute to a positive work environment. Your methodical and flexible approach combined with your excellent customer service and problem solving skills will be key in ensuring your success in this role, while your previous experience in a similar role (ideally within the manufacturing or building industry) will help you to hit the ground running.
You will have:
- competency in using Outlook and Excel, and ability to quickly learn our bespoke system
- data entry skills with high attention to detail and accuracy
- ability to multi-task and prioritise multiple tasks
- enthusiasm to work in the rapidly changing and challenging environment
- ability to work calmly & efficiently in a high pressured environment with tight deadlines
**About the Benefits**
- Permanent, full time role in established organisation
- Early start and finish (Monday - Friday, 6.00am - 2.30pm)
- On-site secure parking
- Ongoing training and career development as part of a 4,000-employee group
- Generous discounts on our extensive range of products
- Ability to schedule leave every year at Christmas
- Additional paid day's leave on your birthday
- Employee Assistance Provider program
**Your Next Steps**
Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.
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