A technology services company in Canberra is looking for candidates who can manage moderately complex support requests and possess strong problem solving skills. To be successful, applicants must be Australian citizens and have at least a Year 12 certificate. The role involves supporting hardware and software inquiries, escalating issues when necessary, and aiding L1 agents with client-related queries. The role also requires the ability to obtain and maintain a Baseline Security Clearance.#J-18808-Ljbffr