Join our amazing team at CMTP as the Customer Service Administrator!Do you enjoy being the go-to person for customers? Are you the organisational genius in your friend group? Do you like helping people? If so, we want you to apply!What's the Job About?As the Customer Service Administrator located in Mildura, you’ll be the glue that holds everything together! Customer service is the focal point of this role; getting to know them, helping them, and building long-term relationships with our customers is integral.On top of that, you’ll be in charge of keeping our office organised; basically, you’re the office superhero we’ve been waiting for!What You'll Be DoingBeing on the phones daily, talking to customers, answering inbound calls and making outbound callsGreeting customers and other stakeholders who come to the site for meetingsManaging invoices and processing claims, ensuring everything runs like clockworkPreparing sales orders, liaising with customers regarding deliveries, showcasing your great customer service skillsAccounts Payable and Accounts Receivable, processing credit card payments and receipting all incoming goodsAssisting in organising team events, safety committee meetings, analysing monthly stocktake figures, and inputting daily production dataBeing the go-to person for all things administrativeWhat We’re Looking For:A positive and can-do attitude, thriving in dealing with people dailyExceptional organisational skills and fantastic attention to detailA master of Microsoft OfficeGreat communication skills—both written and verbalA skill in multitasking and thriving with varietyWhat’s in It for You?A vibrant workplaceA role with so much variety no day will be the same!Amazing staff discounts to many major retail stores - JB Hifi, Woolworths, Kmart, Coles, Big WOpportunities to grow, learn, and take on new challengesA team that works hard but knows how to have funA rewarding salary and stable family-run national organisationPaid training and developmentSocial Events such as Warehouse BBQ’sAn employee reward and recognition programAn employer-funded confidential counsellingAbout CMTPFrom humble beginnings, CMTP was founded in 1976 and it is now one of Australia’s leading manufacturers of protective packaging and movability systems, with twelve sites across Australia. At CMTP, we are renowned for being down-to-earth, hardworking people who value safety and creating a great environment for you to flourish in.At CMTP, we're continuing to build a gender-equitable environment and a culture that is diverse, inclusive, and welcoming. We encourage applications from people of all gender identities, ages, cultures (including Aboriginal and Torres Strait Islander Peoples), abilities, and sexual orientations.Ready to Join the team? If you think you have what it takes to be our next Customer Service Administrator, we’d love to hear from you! Send your resume and a cover letter telling us why you’re the perfect fit by clicking the APPLY Button.
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