Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionThe purpose of the Desktop engineer role is to provide onsite and remote desktop support by responding to and resolving incidents and service requests whilst maintaining a high level of customer satisfaction and investigate diagnose and resolve hardware and software faults related to end-user devices.ResponsibilitiesProviding End User device technical support and a customer-oriented service experience.Manning the technical hub for walk-up requestsTroubleshooting desktops laptops and tablets running a Windows OS (10 and 11).Working within Azure ADWorking with and troubleshooting common enterprise applications (MS Office 365, Adobe, etc..)Troubleshooting peripherals (printers, POS terminals, barcode scanners)Ability to work with composure and professionalism when dealing with multiple demands.Experience and QualificationsMinimum 2 years experience with troubleshooting end user issues in a corporate environment.ITIL v3 MCITP/MCTS and/or relevant technical qualifications highly regardedWhat you’ll love about working hereWe recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.Apply today!Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.When you join Capgemini, you don’t just start a new job. You become part of something bigger.Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.To help you bring out the best of yourself during the interview process, we’ve got some great interview tips to share before the big day.
#J-18808-Ljbffr