Customer Service Representative
We are seeking a Customer Service Representative to join our frontline team. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and creating memorable interactions.
* Main Responsibilities:
* Provide top-notch customer service to ensure customer satisfaction and loyalty
* Promote products and services to customers
* Operate point of sale systems and assist with fuel and stock deliveries
* Maintain a safe working environment at all times
* Ensure effective merchandising and stock control for premium store presentation
Requirements
* Essential Skills:
* Previous retail or customer service experience preferred
* A confident, energetic approach to each shift
* Excellent customer service skills and strong attention to detail
* Ability to thrive in a fast-paced environment
* A proactive communicator and solutions-focused team player
Benefits
* Competitive Package:
* Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays
* Team fuel discount when filling up at EG sites
* Exclusive access to discounts and cashback offers from over 1,000 retailers
* Employee wellbeing programs including free counselling and flu vouchers
* Parental leave options for primary caregivers plus additional family support initiatives
* Career growth opportunities within a rapidly expanding national network
About Us
We are a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we have focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.