About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly. The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community. About the Role This critical leadership role is responsible for overseeing all court operations, staff management, and service delivery within a complex judicial environment. As Operations Manager, you will ensure efficient, high-quality services across registry and quasi-judicial functions, while driving continuous improvement and strategic initiatives in collaboration with internal and external stakeholders. You will play a key role in ensuring compliance with relevant Acts, rules, and regulations and provide authoritative advice to the judiciary and court users. This position also supports court security and facility maintenance and requires a confident leader with strong operational oversight and stakeholder engagement capabilities. Key Accountabilities * Lead the daily operations of the court registry and ensure compliance with court practices and policies. * Manage and develop a high-performing team, providing direction, coaching, and ongoing performance support. * Oversee court facilities, ensuring safety, functionality, and adherence to maintenance protocols. * Provide authoritative advice to key stakeholders including the Judiciary, legal professionals, and the public. * Foster strong relationships with internal teams, external agencies, and community organisations. * Contribute to strategic planning, reform, and the implementation of improved service models. About You * Strong stakeholder engagement and communication skills * Experience in leading, motivating and developing staff * Demonstrated knowledge of relevant legislation and procedures applicable to Victorian Courts and Tribunals * High integrity, resilience, and a collaborative leadership style * Certificate IV in Government (Court Services) or equivalent (desirable). How to apply Click the ‘Apply Now' button, ensuring you include the following in your application: * resume * a short cover letter Other information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply. We aim to create a workforce that reflects the community in which we live. If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.