Salary packaging opportunities to increase your take home pay
Great organisational culture and supportive team environment
Paid Birthday Leave - enjoy a paid day off on your birthday
Paid Parental Leave (for eligible employees)
Paid training and continuous learning and development opportunities and much more
About the role
As our Allied Health Receptionist, you will be the first point of contact for clients and visitors. You will create a positive, welcoming experience from the moment they walk through the door of our bustling Vitality Movement Centre. You'll ensure the smooth running of day‑to‑day administrative operations and support the delivery of high‑quality services.
Responsibilities
* Provide warm, professional front‑desk service to clients and visitors
* Deliver exceptional customer service in how you respond to incoming calls and enquiries, and schedule appointments
* Provide comprehensive administrative support to the clinical team
* Process payments, manage billing enquiries, and handle Medicare/NDIS/Private Health transactions
* Maintain a clean, organised reception and waiting area
* Assist with general office administration such as emails, data entry, filing, and stock management
* Uphold confidentiality and support a person‑centred service culture
Other things you might like to know
Part‑time, 15hrs per week (availability required on Thursday and Friday)
Based in the new Vitality Movement Centre with state‑of‑the‑art equipment, located centrally on the Sunshine Coast
Qualifications
* Have previous experience in reception, customer service, or an administrative role and a commitment to providing outstanding service (healthcare experience will be highly regarded)
* Are friendly, energetic, compassionate, resilient, and genuinely enjoy helping people
* Bring strong organisational and multitasking skills and can work equally well in a team or independently
* Have some tech skills and are confident using practice management systems i.e Microsoft Office, and Nookal (preferred)
* Communicate clearly and professionally with people from diverse backgrounds with excellent phone etiquette
* Show initiative and thrive in a fast‑paced environment
Ready to make an impact?
Be creative Be fun Be real Use your cover letter to share with us who you REALLY are We care more about who you are as opposed to what you are on paper. What's your superpower? You already know the answer, so tell us. APPLY TODAY
Our values
Our values are unique, like us. They were developed by our people and speak to who we are as an organisation. They help to define our culture and are the guardrails by which we think, act and make decisions. These are our values:
* Our table is round – we are one team, where every voice matters
* See the human – we leave our egos at the door and see people as people first
* The right way, and again – we are committed to continuously improving to achieve the best possible outcome
* Brilliantly bold – we own our decisions and learn from our mistakes
* Make a little magic – our clients are at the heart of all that we do
We foster an inclusive equal employment opportunity culture, celebrating diversity in all its hues. We invite individuals from diverse backgrounds, the LGBTI community, those with disabilities, and all walks of life to apply. We believe in a tapestry of ethnicities, nurturing mutual respect and understanding.
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