Job Opportunity
A dynamic problem solver is required to manage complex workers compensation claims and support team members through challenging situations. The ideal candidate will have a sharp eye for detail, commercial acumen, and a genuine drive to make a real impact.
Key Responsibilities:
* Manage a strategically important portfolio of complex claims with full decision-making responsibility
* Deliver tailored support through regular face-to-face meetings and milestone reviews
* Collaborate with stakeholders across HR, Workplace Relations, and the broader My Recovery and Health teams to deliver integrated solutions
Requirements:
* Proven experience managing complex workers compensation claims, ideally within a large organisational structure
* Demonstrated ability to engage and influence a wide range of stakeholders, including unions, HR, medical professionals, and operational leaders
* Experience applying industry best practice models and leading innovative projects that improve injury management outcomes
About Our Organisation:
We are committed to delivering for all Australians and creating a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day. We value Trust, Inclusivity, Empowerment, and Safety in our workplace and strive to be an inclusive employer for people from all walks of life.