At **Fitness & Lifestyle Group** (FLG), we're on a mission to create seamless, connected experiences that drive growth across our sales and marketing ecosystem. As a Product Systems Analyst, you will play a pivotal role in shaping how our Salesforce platform enables teams to connect with prospects, convert leads, and build lasting member relationships.Sitting at the intersection of business and technology, you will translate sales and marketing priorities into scalable, high-impact solutions. You'll identify the opportunities that matter most, define clear and actionable requirements, and partner closely with technical teams to bring them to life - faster, smarter, and with measurable impact.Your work will directly influence how we attract, engage, and retain members, ensuring our teams are equipped with the tools, insights, and processes they need to succeed. From optimising lead journeys to enhancing campaign effectiveness, you will help unlock better outcomes for both our people and our members.If you thrive in a fast-paced environment and take pride in turning complex challenges into clear, impactful solutions, we'd love to hear from you.**Key duties and responsibilities include:** **Capture and communicate concepts, requirements and future vision** using formats that best support understanding — whether that's a User Story, written summary, annotated diagram, mock flow, table, or brief walkthrough. **Maintain a communication-first mindset** — always tailoring documentation and artifacts to the audience and purpose, never defaulting to one-size-fits-all formats. **Proactively identify gaps, edge cases, and logic issues**, and work with the team to address them early in the process. Experience in a similar roleExperience working with modern technology teams in cross-functional environments with fast delivery cycles. A good understanding of how modern, integrated systems work at a technical level including how data, processes, and logic flow across platforms with the ability to map and reason about those interactions clearly. Strong problem solving and modelling skills, with a demonstrated ability to break down complex problems and structure them in a way that supports clear thinking, alignment, and smart decision-making. Strong written and verbal communication skills where every artifact is designed with the audience and goal in mind.Experience in a similar role in a retail/leisure or other B2C environment which included ecommerce systems, mobile app, and/or Salesforce as the ecosystem Hands-on experience with one or more tools in our stack, namely: Salesforce, Workday, React, React-Native mobile apps, Azure, .NET.* A willingness to experiment with and apply AI tools to speed up your work and improve its quality.* Hands-on experience with Salesforce Marketing Cloud* Experience with delivering data migrations* Complementary all access Goodlife Gym Membership, plus one for a friend* FLG is committed to promoting a healthy work-life balance. We offer a hybrid work model, mixing 60/40 office (Monday, Tuesday and Thursday) and work-from-home responsibilities.* Modern open-plan office with onsite cafe and complimentary barista coffee* Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program* Be recognised and rewarded by your peers for living our values with FLG's People's Champion awards* Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program* Leading paid parental leave program* Employee Assistance Program#J-18808-Ljbffr