At InfraBuild, we're dedicated to creating a sustainable future through steel. As a Customer Service Representative, you'll play a crucial role in helping us achieve this goal. You'll be responsible for ensuring our customers receive exceptional service and support, while also contributing to our mission of reducing carbon emissions.
About the Role
This is an exciting opportunity to join a dynamic team that values innovation, diversity, and inclusion. As a Customer Service Representative, you'll work closely with our customers to understand their needs and provide tailored solutions. Your excellent communication skills and problem-solving abilities will enable you to resolve complex issues efficiently and effectively.
We offer a comprehensive training program to ensure you have the skills and knowledge required to excel in your role. Our supportive team environment encourages collaboration, creativity, and continuous learning.
* Key Responsibilities:
* Provide exceptional customer service and support via phone, email, or in-person
* Resolve customer complaints and concerns in a timely and professional manner
* Collaborate with internal teams to identify and implement process improvements
Benefits and Perks
We're committed to providing a workplace that supports the well-being of our employees. As a valued member of our team, you can expect:
* A competitive salary package
* Ongoing training and development opportunities
* A supportive and inclusive team environment
* Flexible working arrangements (as needed)