Senior Project Manager I 18 months contract I Relocation Opportunity | Warrnambool, VICThis is a rare opportunity for an experienced Senior Project Manager to lead a major, enterprise‐wide digital transformation while enjoying the lifestyle benefits of living and working in Warrnambool, one of Victoria's most liveable regional centres.Our client, is delivering a high‐profile CRM and Billing transformation that will reshape customer experience and core business operations across the organisation. This role offers genuine strategic influence, executive exposure, and end‐to‐end ownership, all in a supportive regional environment.Relocation is required.The role is onsite 3 days per week in Warrnambool, making it ideal for candidates looking to relocate from Melbourne or interstate for a lifestyle change.About the role As Senior Project Manager – CRM & Billing, you will lead the end‐to‐end delivery of a CRM and Billing transformation program over an 18‐month period. This is a complex, high‐risk and high‐impact transformation involving CRM, billing and integration platforms.You'll operate at a senior level, working closely with executives, business leaders, vendors and cross‐functional teams to ensure delivery within scope, budget and timeframes.Key ResponsibilitiesLead the end‐to‐end planning and delivery of the CRM, billing and integration programEstablish and maintain strong governance, delivery controls and executive reportingManage systems integrators and technology partners, including commercial oversightOversee solution design, configuration, integrations, data migration, testing and deploymentProactively manage risks, issues, dependencies and scope across the programDrive organisational change, adoption and transition to business‐as‐usualPartner with business and change leaders to ensure operational readiness and capability upliftAbout YouYou're a confident, hands‐on Senior Project Manager who thrives in complex transformation environments and enjoys being close to delivery.You will bring:Proven experience delivering enterprise CRM and/or billing system implementations end‐to‐endStrong vendor, contract and commercial management capabilityExperience operating within structured governance frameworksExcellent stakeholder engagement skills, including executive‐level communicationStrong planning, risk management and delivery disciplineWhat you need to do nowIf you're interested in this role send your updated CV atAt Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply!